Contact the Online Team

Are you are a young person aged 11 – 19 who either lives or attends school or college in the Cheshire West and Chester area?

Use the tab on the bottom right of each webpage to contact the Starting Well Online Team for online support, a chat and guidance. When the tab is purple (currently unavailable), click the icon to complete the online form to leave a message and an advisor will reply the next time they are available. Alternatively you can complete the form below. 

No issue is too big or too small. If at the end of the session, either you or the team feel we need more time to chat and explore the team will arrange a time when we can talk in more detail. 
Online Chat

The information you share with the Starting Well Online Team in our online chats and sessions are confidential. When a worker or organisation says that you can speak to them confidentially, this means that they won't tell anyone else what you say. The only time they will share information is if you have agreed or if they are very worried about your safety or the safety of others.

This is not a crisis service. If you need immediate support please contact your GP or go to your nearest A&E department.

PLEASE NOTE: There will be no service on Sunday 20th September.


Useful links:

Out of Hours Advice Line

Useful Resources:

Service Leaflet For Young People (pdf)

Information We Hold Leaflet (pdf)

A4 Online Chat Poster (pdf)

A3 Online Chat Poster (pdf)

Privacy Notice

Online Support

Online Support